Language
Choose the language or multilingual behavior your GetVoiceBot agent should use.
Language settings tell your Agent which speech it should listen for and how it should respond.
Choose a language
Open Edit Agent, select the language settings, and choose the language your callers will use. GetVoiceBot supports English and Spanish language options as well as a multilingual mode for conversations that may move between supported languages.
Use a specific language when most conversations stay in one language. Use multilingual mode only when callers genuinely need to switch languages during a conversation.
Match the voice and speech mode
Not every voice is available for every language or speech mode. Choose the language first, then select a compatible voice. The Agent editor shows the choices available for the current configuration.
Test with real speakers
Before publishing:
- Test with the accent and vocabulary your callers are likely to use.
- Include names, addresses, numbers, and industry-specific terms.
- Confirm the Agent responds in the intended language instead of merely understanding it.
- Test language switching if multilingual mode is enabled.
Configuring speech through the API? See Language, voice, and speech.